Customer service

General information
tel: +31 (0)164 27 10 80

General terms of delivery and payment

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5 Year Guarantee

Dyna Abutments attached to an implant

Replacement with equivalent abutment(*)

Dyna CADCAM mesostructures (also on other implantsystems)

Replacement with equivalent CADCAM mesostructures based on original scan(*)(**)

Dyna accessories, including tooling and attachments.

Replacement with equivalent product

Lifetime Guarantee

Dyna Helix® Implants

Replacement with equivalent implant and equivalent abutment, if finalized.

(*) Excluding retentive products such as ball anchors, CADCAM constructions and LOCATOR® which have natural wear. (LOCATOR® is a trademark of Zest Anchor LLC)

(**) For CADCAM mesostructures produced by Dyna on other implantsystems of other manufacturers, Dyna will also replace a failed implant with a new Dyna Helix Implant within a period of 5 years, on condition that the failure falls within the original guarantee of that manufacturer.

Please check the complete version of the “General terms of guarantee (.pdf)” and the “Guarantee requestform (.pdf)

Check our FAQ here.



We are available Monday to Friday from 8:30 AM to 5:00 PM.

For questions you can send an email to

or call +31 (0) 164 27 10 80

Dyna Dental Engineering B.V.

Vang 9

4661 TX Halsteren


T. +31 (0)164 25 89 80



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