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products must be returned and arrived at Dyna within 14 days of receipt to be eligible for a return. Besides that, you must also register your return in advance via the return form on this page. the product must be properly/neatly packaged and shipped prepaid to:
Dyna Dental Engineering B.V.
T.a.v. afdeling Sales
Vang 9
4661 TX Halsteren, The Netherlands
If you return a product, 15% of the returned amount will be retained by Dyna, plus a restocking fee of 15 euros.
after a completed return, you will receive a credit amount on your clientnumber. This amount will remain in the account for a maximum of 12 months from the billing date of the initial order. Dyna can settle this with a subsequent order, or refund the amount to your bank account after written confirmation.